Job Summary:
We are seeking an experienced and detail-oriented Lead QA for our ERP system to ensure high-quality standards and operational excellence across our enterprise solutions. In this role, you will lead the testing strategy, design, and implementation for ERP-related projects, coordinating with cross-functional teams to develop robust testing processes, identify and resolve software issues, and drive best practices for quality assurance. This position requires strong analytical skills, a proactive approach to problem-solving, and the ability to manage and mentor a QA team in a fast-paced, agile environment.
Responsibilities:
Quality Strategy Development:
Develop and implement QA strategies, test plans, and test cases tailored to ERP systems, focusing on functional, performance, and security testing.
Define and optimize testing methodologies to ensure alignment with project goals and overall quality standards.
Team Leadership and Mentoring:
Lead, mentor, and guide a team of QA engineers, ensuring they have the necessary tools and knowledge to perform at their best.
Provide ongoing training and development to QA team members, promoting best practices and continuous improvement.
Testing and Validation:
Conduct end-to-end testing, including integration, regression, and user acceptance testing, across ERP modules to ensure seamless functionality and performance.
Work closely with product managers, developers, and stakeholders to understand requirements and test cases, providing feedback to refine and improve the system.
Defect Management and Resolution:
Identify, document, and prioritize software defects, working with development teams to resolve issues and ensure timely fixes.
Track and report on QA metrics, such as defect densities and open defect counts, to measure testing progress and quality assurance effectiveness.
Automation and Continuous Improvement:
Develop and implement automated testing frameworks and scripts to increase testing efficiency and coverage.
Stay current with industry trends and tools for ERP systems, implementing improvements as needed to optimize the QA process.
Collaboration and Communication:
Collaborate with cross-functional teams to ensure seamless integration and deployment of the ERP system.
Communicate testing status, issues, and progress clearly to stakeholders, providing insights and recommendations for risk mitigation.
Qualifications:
Education: Bachelor's degree in Computer Science, Information Technology, or related field. Equivalent work experience may be considered.
Experience:
3+ years of experience in quality assurance, with a focus on ERP systems.
3+ years in a leadership or managerial role within QA, preferably in ERP or enterprise software environments.
Technical Skills:
In-depth knowledge of ERP systems.
Proficiency with QA and automation tools (e.g., Selenium, JIRA, TestNG, QTP, Git).
Strong understanding of software testing methodologies and best practices.
Soft Skills:
Excellent analytical, problem-solving, and decision-making abilities.
Strong leadership and team management skills, with the ability to foster a collaborative work environment.
Effective written and verbal communication skills.
Preferred Qualifications:
Experience in Agile/Scrum environments.
Familiarity with cloud-based ERP solutions and SaaS platforms.
This role is ideal for a QA professional with a strategic mindset, a deep understanding of ERP systems, and a commitment to delivering high-quality, reliable software.