Office Administrator– It Business Solutions

Industry: IT,
Location: Nairobi,
Salary: 60-70k,
Responsibilities
Respond to aftersales inquiries from the clients and channel the issues to the right team members and ensure earliest resolution of the reported issues by working in tandem with the technical team
Prepare new employee files and orient the new employees
Ensure knowledge of staff movements in and out of organization
Maintain records of warranty period for various clients
Reconcile all projects that the company handles.
Prepare a timetable for and schedule preventive maintenance services for various clients
Provide general administrative and clerical support.
Prepare tender and pre-qualification documents on behalf of the company
Receive and sort mail and deliveries
Schedule appointments and help desk management.
Tracking of client queries and follow up of tickets raised.
Answer telephone, screen and direct calls to the right people
Prepare quotation for after sales related services
Organize conference and meeting room bookings
Monitor and maintain office equipment and stationary supply for the office
Qualifications
Bachelor’s Degree in Business-related field.
Proven work experience as a Receptionist, Front Office Representative or similar role
Minimum of 3-4 years of experience in similar position.
Proficiency in Microsoft Office Suite (Excel, Word and Power point are a must)
Hands-on experience with office equipment (e.g. Scanners and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject, quoting the job title in the email subject (
Office Administrator – IT Business Solutions)
before
Friday 5th June 2020.
Kindly indicate the current/last salary on your CV.
N.B:
We do not charge any fee for receiving your CV or for interviewing. Only applicants meeting the strict criteria outlined above will be contacted.
Our client is a leading integrated business solutions provider dealing with various systems including Queue Management, Visitor Management, Time & Attendance and Electronic Security Systems. They seek to hire a passionate, efficient Office Administrator who will manage their front desk on a daily basis and offer additional support in helpdesk management and preparation of tenders.