KEY RESPONSIBILITIES
To implement the Cash Management strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
Drive sustainable growth through the delivery of innovative and customized solutions to meet the specific cash management and trade finance requirements of customers and prospects.
Drive the growth of Cash Management incomes, business volumes and manage assigned portfolios.
Responsible for the sales of cash management products and service to existing and by prospecting for new clients in conjunction with Relationship Managers.
To Build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and rev Relationship manager to ensure growth for the specific sectors or portfolio.
Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
Maintains a detailed and current understanding of business/industry dynamics and enabling technologies in financial services generally and payments or transaction banking specifically to ensure that that opportunities are realized and the risks mitigated.
Develop, implement, and manage a range of innovative cash management products and solutions so as to meet customer requirements and achieve business objectives.
Ensure strong cross- selling of existing and new products to existing and new clients; by providing technical product expertise and conducting joint calls hence maintaining effective liaison with all relevant business units in the bank.
Track trends and competitor activity and collate data on market, perform customer needs analysis, trade trends, and competitive analysis and ensure compliance to the Bank's policies, procedures and regulatory requirements.
Ensure compliance to the Bank's policies, procedures and regulatory requirements.
Academic & Professional
Bachelors Degree from a recognized university.
Professional Qualifications in CPA,ACCA,CFA,AKIB or IT will be added advantage
Experience
Minimum of 8 years Banking experience,
3 years in Transaction Banking or Cash Management
Commercial Awareness & Business Acumen: identify opportunities for revenue generation Excellent research, analytical, and problem-solving skills.
Technologically savvy and appreciation of current ICT trends.
Experience in customer relationship management
Integrity & courage to challenge actions within various business units and the status quo.
Strong persuasion, communication, negotiation and Influencing skills.
Strong organizational skills
Excellent stakeholder management skills
Creative approach, with the ability to anticipate challenges and develop innovative solutions
Desirable:
Prior experience of dealing with customers
High degree of interpersonal skills when dealing with a range of people and situations.
Good computer skills
Negotiation and Influencing skills
Planning and personal organization