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Senior Relationship Manager

Senior Relationship Manager
Company:

Standard Chartered Bank


Details of the offer

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Our Ideal Candidate
Business or accounting related degree.
Minimum 5 years working experience in banking as a RM.

Experience in team management preferred

Strong analytic and marketing skills, the ability to interpret complex financial information.

A good understanding of the general, economic, political and business environment of the region.

Excellent communication (written and verbal in both Chinese and English) and negotiation skills.

Responsibilities

OriginationEnsure quality of client acquisition, identify prospect and convert in line with Bank’s appetite and Commercial Banking’s strategy

Leverage on SCB’s unique network and full franchise across Africa and China to capture more Chinese investors into Africa and facilitate the expansion of these investments across Africa

Ensure quality of the sales pitch and lead them with the clients

Work with Credit Analyst and obtain all pre-deal clearances.

Manage a healthy pipeline and also a record of client calls and discussions

Oversee ARM to ensure smooth on-boarding of client after thorough completion of documentation and other processes.

Senior client calling and briefing on a regular basis for account maintenance and deal negotiation. Also engage senior internal stakeholders for marketing, credit and any other pertinent issues.

Client on-boarding & deal execution

Work with Customer Due Diligence team to ensure proper completion of due diligence requirements.

Work closely with CA, product partners, and analyze a) wallet size b) determine appropriateness of the product and c) work out a comprehensive account plan from a one-bank perspective

Successfully negotiate and close out pricing and other deal dynamics with client

Oversee the quality & turnaround of credit proposal and ensure faster delivery. Work with CA for resolving Credit queries.

Oversee the ARM to ensure all documentation and security creation are completed on time to ensure smooth execution of transaction.

Liaising with Legal/external counsel in preparation and execution of non standard complex transactions along with product partners.

Account Management & portfolio quality

Work close with product team in delivering cash management solutions and migrating clients to digital channels

Oversee the service quality and turnaround of service requests from clients and ensure faster delivery

Along with the product partner, push for line utilization of complex and structured transactions. Oversee the ARM in ensuring high utilization of regular facilities.

Work with the CA and ARM to ensure discipline and quality in portfolio against timeline

Review and monitor the client profitability to ensure there are no revenue leakages.

Work close with CA and ARM to make sure the credit files are complete and up to date

Attend various internal or external sales/ non sales meetings and convene the consortium meetings where we are the lead bank

Overall responsible and accountable for the credit quality of the assigned/acquired portfolio.

Ensure you remain alert to the risk of money laundering and assist in the Bank’ efforts in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.

Provides feedback to management and internal departments regarding customer service quality, product issues, customer complaints etc

Job Requirements
Required education
: Bachelor's degree

Required relevant work experience
: 5 years

Required languages:
Chinese (Spoken: fluent | Written: fluent)English (Spoken: fluent | Written: fluent),
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Job Function:

Requirements

Senior Relationship Manager
Company:

Standard Chartered Bank


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