Role Context
The main role is to facilitate the rapid build-up and quality of Prudential's distribution capability through structured and practival training, coaching and mentoring of agents and agency leaders. The Agency Training Consultant will be expected to ensure that class learnings are re-enforced in the field and translate to Agent's activity and productivity. Position will be based in Nairobi to serve training in Mombasa branch. This role will run for a period of 1 year with a possibility of extension.
Principal Accountabilities
Deliver practical trainings for new joiners once a month in Mombasa
Execute Practical training for rookies and enforce role plays in each session to ensure mastery of skills
Support facilitation of Rookie Development Program 3 times a week.
Conduct Early Bird training and morning huddles
Enforce rookie handholding to speed up field-based learning with leader & supported by development
Facilitate TL academy program for provisional team leaders
Drive digital usage initiatives to ensure agents are capturing leads and submitting proposals digitally
Ensure Agency Structured meetings & Quarterly Sales Congress are conducted complete with supervised boiler rooms
Develop Training content, review and update PPS content and develop sales scripts
Prepare weekly and monthly training reports for SMT presentation
Other responsibilities
Carry out training evaluation and surveys to measure effectiveness of learning and development solutions and recommend any enhancements
Ensure that all training records, training material and equipment are well maintained and filed where necessary.
Core Competences and Skills Required:
Excellent communication and interpersonal skills within a multi cultural environment with the credibility to influence and collaborate with other teams.
Very good understanding of Power Point presentation as well as digital presentation skills.
Experience in designing training curriculum and developing appropriate training content and material.
In-depth knowledge of the insurance business in Kenya.
Understanding of stakeholders' management.
Ability to learn fast in a dynamic work environment.
Education & Experience
University degree in a business-related field
Possess professional qualification in insurance namely CII, LOMA, COP or in progress towards attaining it
At least 5 years working experience in a sales environment
Advanced MS Office PowerPoint skills
Understanding of insurance industry compliance guidelines is desired.