Job Summary
Mwananchi Credit Company invites applications from dynamic, goal-oriented, high performers from qualified individuals to fill in a position of Branch Manager Nairobi Office.
Minimum Qualification:Bachelor
Experience Level:Senior level
Experience Length:3 years
Job Description
Micro Finance Branch Manager Job Duties
& Key Responsibilities
Direct all
operational aspects including operations, customer service, human
resources, administration and sales.
Development of new
products relevant to the branch.
Bring out the best
of branch’s personnel by providing training, coaching, development and
motivation.
Responsible for all
the operations of the branch.
Train the branch
team on new products, marketing and portfolio management.
Marketing existing
and new micro-finance products in line with the BDM.
Handle a
supervisory role over the relationship officers in the branch.
Responsible for
branch set targets on the loan book.
Responsible for the
individual targets on growth of the loan book.
Ensure 100%
compliance to the policies and Procedures on credit department.
Ensure high standards
of Customer Service are maintained within the branch.
Provide leadership
on credit appraisal and evaluation.
Responsible for
loan origination, sanctioning and disbursal.
Post disbursement
loan management including follow-up and collections.
Security perfection-land
valuation and charge processes, motor vehicle joint registration and
chattel mortgage and registration processes.
Portfolio
management of own and branch portfolios.
Maintaining of a
quality portfolio by ensuring maintenance of PAR levels at optimum.
Give detailed
report on the progress of the branch both daily, weekly and monthly.
Active
collaboration with various stakeholders to meet business objectives.
Represent the
branch in external and internal forums.
Share knowledge
with other branches and headquarters on effective practices, competitive
intelligence, business opportunities and needs.
Stay abreast of
competing markets and provide reports on market movement and penetration.
Required Skills &
Qualifications
Bachelor’s degree
in Business Administration or equivalent from a recognize institution.
At least 3-4 years’
experience in banking or a micro lending company.
Proven branch
management experience.
Sufficient
knowledge of modern management techniques and best practises.
Ability to meet
sales targets and production goals
Excellent
organizational skills
Results driven and
customer focused
Willingness to work
on flexible scheduling.
Required Personal
Attributes
Good interpersonal
and strong team building skills
