ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities. As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities. We are hiring for Garissa & Dadaab and the successful candidates will be based in these locations.
Specifically, the positions responsibilities include:
CLIENT MOBILIZATION (10%)
Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
Communicate program details to the community participants and confirm messages have been received.
Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
Advise on participants' criteria to fit the culture and existing businesses in the community.
Communicate to Inkomoko leadership about any challenge faced by participants during program implementation
TRAINING (40%)
Ensure that all the entrepreneurs in the program are informed and attend all the training
Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
Provide the training using Inkomoko training materials in Somali, Kiswahili and English
Review and advise the Senior trainer on necessary changes to the training modules.
Complete all the training programs in the due time and within budget.
BUSINESS CONSULTING & CLIENT RELATIONSHIP MANAGEMENT (40%)
The intake process for entrepreneurs, including baseline M&E and tracking in our electronic system
Conducting monthly site visits to assess business need and opportunity
Support and follow up on clients to ensure they are adopting the recommended business practices.
Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
Ongoing site visits to provide real-time advising to solve business changes and grow businesses
Connect clients to other Inkomoko services, including training and access to finance
Keep up-to-date the clients' business information in an accurate manner
Assist investment colleagues with investment applications, due diligence, and clients' credit Payment
COMMUNITY ACTIVITIES COORDINATION AND ADMINISTRATION (10%)
Develop a good relationship with all partners and local authorities in Garissa.
Provide weekly and monthly reports on time.
Represent Inkomoko in Garissa,Hagadera,Ifo and Dagahley camps stakeholder meetings.
Work closely with the Senior Business Development Advisor and Senior Trainer to organize community activities
Assist Inkomoko staff with all in-county communications.
Make sure activities in the community are done in a timely manner.
Assist the M&E team with surveys and data collection in Garissa and Dadaab
Provide administrative support as needed.
Perform any other duties as assigned
WHO WE ARE LOOKING FOR
Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
Relationship skills (coaching, listening, empathy, trust)
Fluency and Excellent communicator to audiences in English, Swahili and Somali highly desirable
Basic understanding and interest of micro and small businesses
Show personal drive, initiative and learning agility
Strong financial and accounting skills; familiarity with business financial policies in Kenya
Flexible and able to deliver results under pressure
Good written and oral communications skills
Shows perseverance, personal integrity, and critical thinking skills
Outgoing and Social
Honest and professional
University education/or currently pursuing Business Administration, Entrepreneurship or any other relevant field
Must be based in the respective location.
Access to a smartphone 24/7 is a plus.
The Candidate should not be employed by any other organization currently