We are seeking to fill our Business Development Officer position in Nairobi (KE) with an enthusiastic and autonomous individual, who also has a strong work ethic and a commitment to teamwork. You will be responsible for obtaining and maintaining long term key corporate clients. The ideal candidate should be good in building strong relationships with strategic clients and partners. The goal is to contribute to the sustainability and growth of our business across Africa to achieve our long-term success.
Responsibilities
Engage in market research in order to identify new opportunities for business
Manage customer calls and appointments effectively to schedule clients' meetings
Supervise the client database to manage customer contacts and mailing lists.
Develop in-depth knowledge about prospective clients and industry trends
Build and maintain relationships with existing clients to understand their needs, address any concerns, and identify opportunities for upselling or cross-selling.
Developing innovative strategies for retaining clients
Prospect new clients via sales calls, emails and networking events on the various services offered by the company and follow them up so as to close the business deals
Respond to queries and complaints from clients regarding the company's services in a timely manner
Follow up on leads generated through other departments
Collect and monitor feedback from clients and maintain a high degree of client satisfaction
Develop, tailor, and deliver content for pitches and client presentations.
In charge of applications submission and follow-up in the different administrations
Monitor and analyze the activities of competitors to identify strengths, weaknesses, and opportunities in the market.
Qualifications
Bachelor's degree in business administration or equivalent
Excellent Sales and Negotiation Skills
Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Proven sales experience with track record of over-achieving sales quota
Exceptional communication & presentation skills
Detailed-oriented, focused & methodical
Proven transformative leadership skills
Working knowledge of expatriation market dynamics and requirements
Self-motivated and results-driven
Customer service focus and attention to detail
Strong negotiation and interpersonal skills
Fluency in oral and written English. French is a plus
Benefits
Competitive compensation packages
Travel opportunities in East Africa
Great work culture and conducive environment