Collections Officer

Back

Home

Classifieds

Jobs

Accounting & Auditing Jobs
Today, 08:21 Ad ID:1859753 KES 15,001 - KES 30,000

Collections Officer
Nairobi CBD Nairobi Details Employer Anonymous Employer Company Industry Banking & Finance Work Type Full time Job Level Mid level Minimum Qualification Diploma Years Experience 3 years Application Deadline 2020-07-01 Description

Salary Currency: Kenyan Shilling

Overall Responsibility

Manage the day-to-day collections and recovery of outstanding payments in a manner to ensure that delinquency is minimized through effective implementation of collections and Recoveries strategy.

Job Roles

Control delinquent payments and recovery of non-performing portfolio

Timely and effectively contact delinquent clients

Analyze clients’ financial situations and negotiate repayment arrangements

Make recommendations to management, when appropriate, for stronger collection actions

Giving a detailed report on accounts collected on daily, mid-month and monthly basis

Maintain accurate records, files, and reports on all collection activity

Inform management on the trends in clients that contribute to delinquency

Contact clients whose payments are almost due to prepare them to honor the installments

Ensure all penalties arising from late repayments are followed up and collected

Work closely with external agencies on debt collection and recoveries

Ensure all demand letters are duly and timely issued and clients are informed of the steps to be taken

Adhere to the set policy on recoveries and collections

Send reminder messages to clients on their payments

Perform any other related function as assigned to by the management from time to time

Qualifications

A Kenyan citizen aged 25 years and above

A minimum of a C plus in KCSE

Holder of a Diploma in Business or related area

Experience in recoveries and debt collection an added advantage

Should be a person of integrity, bold with good relational skills

Results oriented and able to meet targets with proven results

Valid certificate of good conduct

Possess good customer service skills

Computer literate

Preferred candidate should be residing within or around
Utawala
area

POINTS TO NOTE

Applications will be received up to latest June 30th, 2020.

VFS Group is an equal opportunity employer.

VFS Group, a micro-enterprise support services company seeks to recruit a hard working and persistent Collections Officer.