Corporate Communications Officer Ii At Public Service Superannuation Fund

This is the entry and training level for this cadre. An officer at this level will work under the supervision of a senior officer.
Duties and Responsibilities
Participating in the planning of publicity strategies and campaigns;
Drafting media press releases;
Analyzing media coverage in regards to the Fund's targeted audience;
Developing customized promotional messages for publicity and advertisement;
Analyzing and monitoring customer complaints lodged externally and internally using established complaints handling feedback mechanism; and
Developing customer strategies for handling of customer complaints effectively.

Requirements for Appointment
For appointment to this grade, an officer must have:
Bachelor's Degree in any of the following fields: - Communication, Public Relations, Journalism or a Degree in Social Science and a Diploma in Communication, Public Relations, Journalism or related field from a recognized institution;
Proficiency in computer applications; and
Fulfilled the requirements of Chapter 6 of the Constitution.