Digital And E-Channels Officer At Madison Group Limited

Key ResponsibilitiesEnsure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience.Achieve revenue targets, profitability and growth as per agreed budgetsDigital and E- Channel promotion and enrichment initiatives. This will involve all initiatives aimed at increasing uptake of the channel solution in line with the company's channel strategySupport product sales teams with various sales drives, campaigns, events and staff trainings on new and existing solutionsMonitor, identify and mitigate the channel's related risks in conjunction with supporting units such as underwriting, claims, ICT and complianceManage resolution of systems related problems to the digital and electronic channel systems within stipulated timelinesKnowledge & ExperienceAt least 2 years work experience in financial or related field.Experience in customer service, digital and e-channels and digital marketingExposure to digital channels processes and procedures is a MUSTAcademic and Professional Qualifications requiredA Bachelor's degree from a recognized University ( IT / Marketing is added advantage)Experience in IT/Project Management is an added advantageProficient in Ms Office Suite – Ms Word, Power Point, Ms Visio, Ms Excel, Ms Access etc