Food & Beverage Supervisor At Fairmont Hotels & Resorts

Job Description
Reporting to the F&B Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service.
Supervise the Banquet team in all aspects of the department and ensure service standards are followed.
Supervise the service of food and beverage items for assigned banquet meetings.
Address guest concerns and react quickly and professionally.
Train Banquet Colleagues in the absence of a trainer.
Participate in scheduled departmental meetings.
Review banquet event orders to ensure the proper set-ups are in place.
Have full knowledge of all menu items being served.
Follow outlet policies, procedures and service standards.
Follow all safety and sanitation policies when handling food and beverage.
Other duties as assigned.

Qualifications
Previous food & beverage leadership experience preferred.
Previous Point of Sale System experience preferred.
Computer literate in Microsoft Window applications an asset.
University/College degree in a related discipline an asset.
Excellent communication and organizational skills.
Strong interpersonal and problem-solving abilities.
Highly responsible & reliable.
Ability to work well under pressure in a fast-paced environment.
Ability to work cohesively as part of a team.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Passion for leadership and teamwork.
Eye for detail to achieve operational excellence.
Excellent guest service skills.