We seek to hire highly skilled and experienced HR Generalists with a passion for consulting and a strong track record in supporting SMEs. Join our dynamic team as anHR Business Partner.This role is responsible for providing expert guidance and support in all human resources areas.
Key Duties and Responsibilities
Client Relationship Management: Build and maintain strong relationships with business owners and key contacts including the clients' employees. Proactively provide innovative solutions to clients' problems.
HR Advisory & Value Addition: Proactively offer value-added services beyond HR administration, including HR strategy, learning and development, and performance management discussions.
Performance Management: Guide and support clients in developing and implementing performance management frameworks.
Training & Content Creation: Develop learning content and deliver training sessions.
Compensation & Rewards: Advise clients on compensation strategies and participate in rewards discussions.
Recruitment & Talent Acquisition: Collaborate with the hiring manager in talent planning and acquisition. Participate in recruitment activities as needed.
Cross-functional Support: Support other departments, including marketing and project initiatives, during peak periods.
Client Satisfaction & Follow-up: Ensure meticulous follow-up on tasks, providing excellent customer service, timely completion, and follow-through.
Learning & Development: Stay updated with HR trends and proactively engage the internal team in continuous learning and growth.
Sales & Business Growth: Identify opportunities to sell, upsell, and cross-sell HR services to clients.
Person's specifications
At least 5 years of work experience in a busy SME
Experience in a HR Consulting Agency and accounts management
A Bachelor's Degree in HRM or a related field
Relevant HR Qualification and Registration
Ability to quickly grasp concepts and translate facts and data into solutions
Able to manage client needs and expectations by providing innovative solutions
Willingness to learn and a love for reading
Thorough understanding of the Kenya labour laws
High emotional intelligence and personable
Must have excellent people skills
Keen attention to detail and strong administration skills
Excellent communication skills both oral and in writing
Energetic and confident, able to address business owners and senior management
Willing to gain training skills and learn how to develop training content