Our Client is the premier inbound destination management company in Africa, with offices located in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. Our dedicated team of travel consultants specializes in offering clients personalized services and exceptional products, including private guided tours, self-drive adventures, FIT arrangements, and group travel experiences. We pride ourselves on building strong human-to-human business partnerships, supported by robust systems and processes, and providing expert insights into unique tour and safari destinations at competitive prices.
About the Opportunity
This position is designed to provide essential support to the Human Resources and Administration department by undertaking a range of tasks. The primary responsibility will involve the collection and management of comprehensive employee data for the organization. In addition to this core duty, the role will also encompass participation in recruitment, hiring, and various administrative functions.
Key Responsibilities
Serve as the primary point of contact for employee inquiries and concerns.
Facilitate the onboarding and off-boarding processes for employees, ensuring a smooth transition.
Coordinate employee engagement initiatives to promote a positive work culture.
Ensure regular performance reviews and constructive feedback for professional development are conducted.
Manage HR documentation and maintain accurate employee records while ensuring compliance with policies and legal requirements.
Handle employee benefits administration, including enrolment and queries.
Assist in the recruitment process, including job postings, screening, and scheduling interviews.
Address employee relations issues, mediate conflicts, and conduct necessary investigations.
Oversee office administration, ensuring all components function effectively.
Qualifications
Minimum of 3 years of experience as an HR Executive or HR Administrator
A Higher Diploma in HR or higher qualification is mandatory; professional HR membership is an added advantage.
Strong knowledge of HR policies, procedures, and compliance laws.
Proficiency in Microsoft Office Suite and familiarity with HR Management Information Systems (HRMIS) and Enterprise Resource Planning (ERP).
Excellent analytical, problem-solving, and counselling skills.
Strong communication and interpersonal skills.
Ability to maintain confidentiality and demonstrate integrity at all times.
Why Us!
We Value Our Employees; We offer comprehensive benefits package, opportunities for professional development, and a supportive work environment. Individuals who are passionate about human resource as a the key driver of business and wish to contribute meaningfully are encouraged to apply.