Working closely with the Head of People Operations, you will support the effective management and execution of all human resource functions within the agency. Your role will involve assisting in various HR functions such as recruitment, employee relations, performance management, training and development, and HR administration. You will be pivotal in ensuring that HR processes run smoothly, contributing to a positive and productive work environment.
What You'll Do:
Recruitment and Onboarding
Assist in coordinating the recruitment process, including job postings, screening resumes, scheduling interviews, and conducting initial interviews.
Support the onboarding process for new hires, ensuring they receive all necessary information and resources to integrate smoothly into the company.
Prepare and manage employee orientation & induction programs.
Employee Relations & communication
Serve as a point of contact for employee inquiries and concerns, helping and directing them to the appropriate resources.
Assist in resolving employee issues, conflicts, and grievances under the guidance of the Head of People Operations & HODs.
Promote a positive workplace culture through the organization of employee engagement activities and events.
Performance Management
Support the performance review process, including scheduling reviews, preparing documentation, and tracking outcomes.
Assist in the development and implementation of performance improvement plans.
Help monitor employee progress and ensure alignment with the company goals and objectives.
Employee Engagement:
Support development and execution of employee engagement initiatives and activities around the company engagement pillars of:
Learning & Development
Wholistic Wellness
Social Initiative Community & Give-back
Internal staff engagements& celebrations
HR Administration, Policy Development and Compliance
Maintain accurate and up-to-date employee records in the HRIS system.
Assist in preparing HR-related documents such as employment contracts, letters of offer, and policy updates.
Support the Head of People Operations in ensuring compliance with labor laws and company policies.
Assist in updating, communicating and monitoring compliance of effective HR policies and procedures.
Help ensure that the agency remains compliant with all applicable employment laws and regulations.
Assist in conducting audits to ensure adherence to HR policies and procedures.
HR Projects
Participate in the planning and execution of HR projects and initiatives
Provide research and analysis support on HR trends and best practices.
Help in the continuous improvement of HR processes and systems.
Job Specific Requirements:
Education & Experience:
Bachelors Degree in Business- related course with HR Focus
At least 5 years cumulative working experience as a HR Generalist in a busy environment
Skills:
Strong organizational and time management skills.
Excellent communication and interpersonal abilities.
Proficiency in HRIS systems and MS Office Suite (Word, Excel, PowerPoint).
Ability to handle confidential information with discretion.
Problem-solving and conflict-resolution skills.