The Program & Communication Officer will produce written content and assist in converting research and achievements into external and internal communications, such as updates, blogs, and social media posts. The focus of the communications will vary based on the work plan and the changing contexts and events and the CPO will help to track progress.
The Program Officer will report to the Senior Director of Strategic Alignment, Knowledge Management, and Learning. The PCO will work closely with the SD on knowledge management and learning (KML) related deliverables, meeting and working group coordination, track post-meeting action items, plan events, maintain knowledge management platforms, assist with drafting content, and support the SD with as assigned.
The Program and Communications Officer (PCO) will work closely with the Associate Vice President (AVP) of Design & Thought Leadership, providing executive support to the AVP and advancing AVP administrative and product priorities. This role requires a multifaceted approach, strong administrative and logistical capabilities, diplomatic communication skills for engaging with leadership, and the ability to produce high-quality content such as PowerPoint presentations and briefs. Attention to detail and an understanding of AVP needs are critical for success.
The Program and Communications Officer will be responsible for day-to-day administrative, scheduling, event, and program support within the AVP's office. Key duties include coordinating meetings, scheduling, arranging domestic and international travel (including flights, accommodation, and visas), event planning (logistics, IT setup, etc.), and procurement.
RESPONSIBILITIES:
Leadership Support to AVP Design & Thought Leadership
Consolidate, analyze, and synthesize research and data.
Write and format project briefs, reports, learning briefs, emails, newsletters, etc.
Collaborate closely with the AVP to advance work plans, address time-sensitive priorities, and communicate the thought leadership agenda.
Assist AVP in scheduling, logistics, preparation, note-taking and follow up for meetings and engagements.
Lead on administrative functions of the AVP office including tracking and updating work plans, communication plans, and deliverables.
Arrange and manage AVPs domestic and international travel, including flights, accommodations, visas, and timely processing of expense reports.
Oversee procurement processes as assigned, liaise with the Procurement team, draft scopes of work, process procurement requests and payments, and manage consultant contracts.
Support, create, and manage knowledge products
Work closely with SD to support work of the KML Hub and KML product needs.
Coordinate monthly KM Working Group Meetings and support SD with meeting preparation, engagement and follow-up as needed.
Write and format project briefs, reports, learning briefs, emails, newsletters, etc.
Create/write capacity statements on approach and impact areas in line with strategic priorities.
Keep internal and external knowledge and learning websites up to date.
As needed, coordinate procurement and contracts with vendors such as graphic designers and printers to finalize products for distribution.
As needed, collaborate with partners and other departments.
Contribute to PSI communication and write communication materials
Coordinate with key stakeholders to support PSI thought leadership communications, including newsletters, emails, and blogs.
Collaborate to develop and advance communication work plans, and maintain tracking mechanisms to ensure progress.
Coordinate internal and external newsletters, posts, meetings, and events.
Synthesize information and produce usable content and writing in line with strategic priorities.
Act as a key contributor to the Communication agenda.
QUALIFICATIONS:
Bachelor's degree or equivalent experience in International Development, Communications, Nonprofit Management, Administration, food/water/health/education/gender/climate or related field.
Proactive, communicative, and disciplined professional persona that is engaged and flexible.
Intermediate/Advanced skills in using Microsoft Office Suite, especially PowerPoint and Word, to prepare presentations and reports.
Ability to work in a diverse multi-cultural team, accommodate time zones/geographies, and navigate a complex organizational structure.
Excellent writing skills.
Excellent planning, organizing, and problem-solving skills
Strong time management and prioritization skills.