Repair Engineer At Oppo Kenya

Job Summary
Phone technicians have a solid understanding of phone technology and are adept at repairing them. They are honest ,sociable, polite, great team player and have excellent attention to detail, which allows them to make several repairs a day .

Responsibilities
Troubleshoot issues with mobile phones
Diagnose the cause of a particular problem
Then replace broken parts
Perform software updates to repair the device and restore it to full functionality
Interact positively with customers at the store front and over the phone
Orders and restocks new supplies for phone repairs
Maintain and track repair tools and equipment for proper inventory

Job Requirements
Ability to repair a variety of mobile devices
Previous experience of working in a Repair Technician role
Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
Excellent knowledge of customer service best practice with previous experience
Knowledge of mobile devices including manufacturers, operating systems, and network service providers
Willing to work flexibly and with enthusiasm;
High level of integrity and work ethics
Minimum education of 'A' level or equivalent.