General information Join our CFAO MOBILITY Division !MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALSComprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer. We looking for a Sales Manager - LOXEA M/F based: KenyaJob Description :MAIN RESPONSIBILITIES OF THE JOB Commercial a) Formulate and implement sales strategies to;i) Expand Loxea customer base and market shareii) Drive the realization of BYD sales targetsb) Present, promote and sell Loxea products and services using qualitative arguments to both existing and prospective customers. Continuous learning. c) Establish and lead a dynamic sales team tailored to the specific needs of the electric vehicles market.d) Meet with potential clients and grow long-lasting relationships by understanding their needs. Accompany the Sales Executives for support & coaching purposes. e) Ensure customer satisfaction through timely support and feedback to customer queries, comments and complaints. f) Present and negotiate Lease Agreements with the customer, support & train the sales team on that activity. g) Set sales goals, compare performance to goals and propose adjustments if needed and achieve the goals set for the sales team, analyze regularly the gaps & propose solutions to close the gaps (individual or collective) to improve the performance. h) Organize the work of the sales team for efficiency & performance (split of database, tools, individual goals...) and co-ordinate performance management for the department to ensure high performance and retention of staff.i) Propose organization changes when required (hire a new Sales Executive, reorganize the tasks & responsibilities) j) Provide detailed and accurate sales forecasts. k) Continually develop knowledge of the business climate, applications and competition. l) Prepare and submit expense budgets to ensure the allocation of sufficient resources critical for the implementation of the department sales plans.m) Monitor the utilization of resources to avoid wastage (Resource Management);n) Coordinate credit management in the department to ensure minimal bad debts.o) Coordinate the operations of the department for enhanced efficiency and effectiveness in the delivery of service.p) Promote the CRM as the tool which utilization must be optimized, check accuracy constantly & develop new functionalities through the CRM to improve efficiency & sales performance. q) Monitor the utilization of demo cars assigned to ensure full compliance with the CMK and Loxea guidelines.Operational a) Conduct business prospecting to ensure the achievement of the monthly order intake and sales targets for the sales team.b) Carry out weekly follow through of the sales process for vehicle sales orders and liaise with various departments to ensure lead times are adhered to;c) Inventory Managementd) Approve customer vehicle orders in the system to ensure timely processing of the sales;e) Give approvals and confirm price levels and discounts to customers to ensure prices are competitive and protect the company against possible loss;f) Sign off Delivery note/gate passes to ensure payment terms are complied with and invoices are properly prepared Profil Request :JOB PURPOSE This role is responsible for the coordination of BYD EV Sales, Loxea Leasing Sales, with the objective of maximizing sales to existing and potential customers.The Sales Manager must be an experienced sales professional with a strong industry and some technical background and must motivate the sales teams to generate leads, build client relationships, set targets to hit or exceed revenue forecasts, and ultimately meet customer needs.KNOWLEDGE, SKILLS AND EXPERIENCEMinimum level of academic and professional qualification required to perform effectively in the rolea) Bachelor's Degree in Business, Engineering or relevant field from a recognized institutionb) Diploma in Sales and Marketing from a recognized institution Minimum level of experience required to perform effectively in the rolea) 8 years of relevant working experience in the automotive industry, with 4 years of experience in a sales management position in a company of comparable size.b) Minimum 8 years experience in leasingc) Experience in electric vehicle sales is an added advantageCOMPETENCIESTechnicala) Knowledge of Electric Vehicles (EV) which includes the basic working of the EVb) Computer Literacyc) Knowledge of relevant legislations related to the motor industryd) Knowledge of the current telematics as provided in the markete) Financial Knowledgef) Knowledge of Government of Kenya Regulationsg) Knowledge of Profession body Regulations – KMI regulationsFunctionala) Excellent customer service and verbal communication skills are essential for this roleb) Analytical (Qualitative & Quantitative)c) Report writing skills- ability to develop reportsd) Presentation skillse) Project managementf) Strategic development and implementationg) Budgetingh) Policy development and implementationBehavioral a) Business acumen- knows how business works; knowledgeable in current and possible future policies, practices, trends, technology and information affecting the business; knows the competition; is aware of how strategies and tactics work in the market placeb) Strategic agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can create competitive and breakthrough strategies and plans; can articulately paint credible pictures and visions of possibilities and likelihoodsc) Perspective - Looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can discuss multiple aspects and impacts of issues and project them into the futured) Technical learning - Is good at learning new industry, company, product or technical knowledgee) Quality decisions - Makes good decisions (without con
