Job Summary
The overall job purpose is to oversee daily store operations, including inventory management, staff supervision, and ensuring excellent customer service.
Duties and Responsibilities
Monitor stock levels and maintain accurate records.
Receive, inspect, and verify incoming goods.
Organize and store items systematically for easy retrieval.
Conduct regular stock counts and audits.
Identify and address stock discrepancies or shortages.
Ensure proper documentation for all stock movements.
Liaise with procurement teams to order and replenish stock.
Ensure timely receipt of goods and maintain supplier relationships.
Ensure the store/warehouse is clean, organized, and secure.
Optimize storage space for efficiency and safety.
Ensure adherence to company policies and safety standards.
Maintain proper records for inspections and audits.
Supervise store staff and assign tasks.
Train and guide team members on inventory processes.
Prepare and submit inventory and stock movement reports.
Provide data for budgeting and forecasting purposes.
Implement measures to reduce damage, theft, and stock wastage.
Monitor and investigate any discrepancies or security issues.
Respond to internal or external requests for items.
Ensure timely delivery of goods to other departments or clients.
Maintain and oversee the condition of storage equipment and tools.
Arrange for repairs or replacements as needed.
Qualifications
Diploma or degree in Business Administration, Supply Chain Management, or a related field.
Certification in inventory or store management is an added advantage.
Minimum of 3 years' experience in store supervision.
Familiarity with inventory control and procurement processes.
Desired Competencies and Attributes
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in using inventory management software and MS Office.
Strong organizational and multitasking skills.
Customer-focused and results-driven.
High level of integrity and attention to detail.
Ability to handle pressure and solve problems effectively