Overview
We are seeking to recruit an Account Manager for our client in Kenya. This role involves managing raw material accounts in industries such as coatings, personal care, home care, and PU foaming. We are looking for a motivated individual to nurture and expand client relationships. The ideal candidate will be passionate about business development and providing outstanding customer service. A solid understanding of the coatings, construction, adhesives, personal care, and home care sectors, along with a strong technical background, is essential. The role will also require travel to neighboring countries, including Tanzania and Uganda, to support similar business objectives.
Job description
Accountable for achieving sales target for the East African portfolio of industries/ Principals.
Maintain and develop existing and new clients
Develop relationships with clients, ensuring face to face interaction
Set, review and negotiate pricing with customers based on costings and market dynamics
Maintain overall profitability of client portfolio
Prepare client quotes, service agreements as needed
Assist in development of the sales plan for division, including setting product and client targets, evaluating competitor activity, and determining the development pipeline.
Build close working relationship with in house support service team
Offer support to the customer service team to effectively manage and process orders
Submit product forecast and order requirements to the logistics controller based on client requirements whilst at the same time staying within working capital targets.
Participate in market research to determine new opportunities
Manage principals, as allocated, negotiating pricing, submitting forecasts, preparing and presenting quarterly reports with targets and opportunity pipeline as required. Joint client visits as required
Perform any other reasonable tasks as determined by manager
Requirements:
BSc Chemistry degree or similar will be a bonus.
3–5-year experience within the chemical industry- preferably one of those mentioned in the overview.
Understanding of logistics as far as importation is concerned.
Self-motivated and works efficiently without supervision and able to do planning, organizing and prioritizing to meet business objectives
Able to work under pressure and manage expectations
Good communication and interpersonal skills
Proactive and forward thinking
Team player
Ability to problem solve