The Offer Opportunity within a company with a solid track record of performance Join a market leader within Ecommerce / Marketplaces Flexible working options The Job Duties & Responsibilities Sales Documentation & Contracts: Prepare and process booking forms and letters of offers/reservation agreements for customers.
Ensure the correct and timely preparation of purchaser and purchase details, secure the necessary signatures, and provide the final signed copy to the purchaser.
Document Management: Follow up with customers for all necessary documents, including identification, tax certificates, and proof of payment.
Maintain an organized filing system for customer files and sales-related documentation, ensuring they are easily accessible and up to date for all units upto payment threshold of 15% after which the documentation is to be handed over to the CRM officer.
Database Management: Maintain and update the customer and agents' database, ensuring accurate and current records of all interactions, purchases, and communications.
Track the availability of units and update availability lists regularly.
Commission Processing: Process and track agents' commissions, ensuring accurate calculations and payments based on completed sales.
Event Support: Assist the Sales team in organizing and supporting open days, events, and promotional activities when required.
General Administrative Support: Provide administrative assistance to the Sales team in scheduling meetings, maintaining calendars, preparing reports, and any other day-to-day tasks necessary to support the sales process.
The Profile Qualifications Summary Diploma or equivalent (minimum) Associate's or bachelor's degree in business administration, sales, or related field (preferred).
Previous experience in sales administration or similar role Proficiency in CRM software Microsoft Office Suite skills.
Strong organizational and time management skills Excellent communication skills (written and verbal), Attention to detail Problem-solving skills, Data entry skills, Customer service skills, Adaptability.
Certifications in sales, marketing, or business administration Foreign language skills The Employer Our client is a knowledge-driven organization committed to achieving excellence in Human Capital & Business Coaching in both virtual and real circumstances.