KEY PRIMARY RESPONSIBILITIES
Collaborate with various departments to identify and exploit cross-marketing opportunities.
Develop and implement strategies to increase cross-selling and up-selling to existing clients.
Monitor the renewal process to ensure timely engagement with clients.
Communicate effectively with clients to discuss renewals, address their needs, and offer appropriate insurance solutions.
Ensure renewals engagements are completed within set company timelines.
Engage the reinsurance team promptly on various classes of cover.
Negotiate policy terms and premiums to ensure they are agreed upon in a timely manner.
Ensure risk surveys are conducted for risks classified under CLASS 3, 4, and 5.
Oversee the implementation of recommendations for risk improvement based on survey findings.
Ensure full adherence to the underwriting branch manual.
Maintain accurate and up-to-date underwriting records.
Recruit and manage relationships with intermediaries to foster strong partnerships.
Ensure the best possible relationship with intermediaries through consistent communication and support.
Provide timely and accurate insurance quotations to clients and intermediaries.
Ensure all quotations are competitive and meet client needs.
Ensure full compliance with Know Your Customer (KYC) requirements.
Adhere to all regulatory and company policies, including credit control measures.
Monitor and manage the credit control process to ensure timely payment of premiums.
Work closely with the finance team to resolve any issues related to premium payments
Any other work that may be allocated to you by your supervisor.
ACADEMIC QUALIFICATIONS
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
JOB SKILLS AND REQUIREMENTS
Excellent communication and negotiation skills.
Client-focused with a commitment to delivering exceptional service
Strategic thinking and business acumen
Analytical skills
Presentation skills
Communication and interpersonal skills
Numerical Skills
PROFESSIONAL QUALIFICATIONS
AIIK Diploma/CII
EXPERIENCE
At least 4 years relevant experience
Strong understanding of underwriting principles, risk assessment, and insurance products