The Assistant Decorator will be responsible for ensuring that each the company is prepared to the highest standards for every guest. This includes managing house setups, quality control, maintaining the brand's aesthetic, and handling guest concerns related to furniture and décor during their stay. The Assistant Decorator will oversee the inventory of all furniture and décor across the portfolio of 40 houses and associated stores. This role includes resetting properties after each check-out, ensuring that every detail is in place before the next guest checks in, and maintaining a detailed inventory to track all items in the homes and stores.
Key roles and responsibilities
House Setup & Decoration
Assist in house setups, ensuring every property is decorated and prepared according to the company's brand standards.
Ensure every room is reset before each check-in, including cleanliness, décor placement, and personalized details such as gifts.
Oversee all elements of the home, including furniture, décor, and branded items, ensuring they meet the companies high standards.
Point of Contact for Guest Concerns
Act as the primary point of contact for guests in residence who have concerns about furniture, décor, or the need for replacements.
Ensure that any new items or replacements are sourced and installed in a timely manner during a guest's stay.
Inventory Management
Maintain and update the inventory of all furniture and décor across the companies Homes' portfolio of 40 properties and stores.
Ensure that all items in the inventory are accounted for, conducting regular audits of the homes and stores.
Brand Guidelines & Quality Control
Maintain and eventually take full responsibility for the brand guide, ensuring consistency across all properties.
Perform regular quality checks on properties to ensure everything from the décor to the small details (soaps, coffee, branded items) meets the brand standard.
Customization & Personalization
Work with the guest relations team to understand and execute any customizations for specific guests, ensuring their preferences are reflected in the setup.
Ensure all personalized gifts (e.g., diaries, local crafts) are prepared and placed in the home before guest check-in.
Vendor Relations & Sourcing
Source materials, décor, and furnishings from local vendors, ensuring competitive pricing without sacrificing quality.
Maintain relationships with local artisans and second-hand vendors to incorporate upcycled and locally crafted items into properties.
Art for Healing Foundation (Limited Focus)
Assist in identifying and curating artwork for hospitals through the companies Art for Healing Foundation.
Project Coordination
Coordinate with contractors, vendors, and suppliers to ensure that all deliveries and installations are completed on time for house setups.
Oversee the logistics of each house setup, ensuring smooth coordination with guest relations and housekeeping teams.
QUALIFICATIONS AND EXPERIENCE:
Bachelor's degree or diploma in Interior Design, Architecture, or a related field.
Experience in interior decoration or property management, preferably in the luxury real estate sector.
Strong attention to detail, especially in quality control and ensuring brand consistency.
Experience in managing house setups or similar projects with tight deadlines.
Experience in maintaining and managing inventories across multiple locations.
Strong organizational and project management skills, with an ability to manage multiple tasks simultaneously.
Familiarity with sourcing locally crafted and upcycled furniture and décor.
Experience working with local artisans and vendors is a plus.
Knowledge of design software (AutoCAD, SketchUp, or similar) and Microsoft Office.
Ability to maintain and develop Standard Operating Procedures (SOPs) for house setups and inventory management.
Excellent communication and interpersonal skills, with the ability to work well with vendors, contractors, and the guest relations team