Consultant, Home Loans - Nairobi At Standard Bank Group

Job Description
To build the IPB portfolio through the onboarding of new clients received via direct sales channels (internet/phone), converting unsolicited / solicited applications and cross selling as appropriate, ensuring exceptional levels of customer service at all times while supporting achievement of commercial targets.
Qualifications
Type of Qualification:First Degree
Field of Study:Business Administration, Finance and Accounting or equivalent

Experience Required
Wealth and Investment
Personal and Private Banking
3-4 years
The role requires 1-2 years of experience in client servicing environment in roles such as tele sales or contact centre. The role requires 1-2 years of experience in a similar environment such as direct sales.
Additional Information
Behavioural Competencies:
Adopting Practical Approaches
Articulating Information
Conveying Self-Confidence
Developing Strategies
Documenting Facts

Technical Competencies:
Banking Process & Procedures
Client Knowledge
Client Servicing
Customer Understanding (Business Banking)
Product Knowledge (Business Banking)