Credit Control Position At Imara Mediplus Medical Centre

???JOB SUMMARY
The successful candidate will be expected to ensure a provision of quality and efficient services to our customers and to safeguard the Hospital revenue collection on the bills incurred by the clients, resolving all issues raised internally and externally about the outstanding bills and to ensure patients discharge process and clearance are done properly.

KEY RESPONSIBILITIES
Compile and update the statement of accounts for insurance companies
Dispatch of claims and negotiation and collection of payment
Ageing reports/Budgeting and Forecasting
Ensure compliance with legal regulations, hospital policies, and ethical standards in credit control activities
Update the operating system with payment and allocate them to corresponding invoices
Oversee the issuance of accurate invoices promptly
Engage debtors for periodic reconciliation and sign offs
Follow up on overdue invoices and payments and implement company collections procedures as necessary
Resolve Billing queries from patients, insurance companies and colleagues professionally
Implement strategies for efficient collections from insurance companies and other healthcare payers
Follow standard operating procedures and work procedures
Prepare regular reports on the status of credit and collections
Liaise with case management and Billing Department to resolve claim Disputes
Collect cheques and remittance advices for online payment from insurance companies

QUALIFICATIONS
Bachelor's degree in Finance /Accounting option
CPA 11 or equivalent
A minimum of 2 years' experience in Hospitals Credit Control
Formal training in customer care or equivalent demonstrated.

JOB SKILLS
Excellent communication skills
To be thorough and pay attention to detail
Excellent Customer Service Skills, Team player
Commitment, Confidence and Persistence