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Customer Experience Lead At Ecosafi

Customer Experience Lead At Ecosafi
Company:

Ecosafi

Place:

Nairobi, Nairobi Area

Job Function:

Customer Service

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Details of the offer

Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.

Source: Jobwebkenya
Job Function:

Requirements

Customer Experience Lead At Ecosafi
Company:

Ecosafi

Place:

Nairobi, Nairobi Area

Job Function:

Customer Service

Report this offer

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