Customer Service Representative At Summit Recruitment And Search

Key Responsibilities:
Managing credit insurance, imports, stock control, technical documents, and material samples.
Following up on payments, sending offers, creating SAP files, and occasionally providing price quotations.
Handling B2B orders, updates, invoicing, and ensuring regulatory accuracy.
Monitoring payments, resolving disputes, and reporting unresolved issues.
Managing transport based on internal requests, monitoring services, and coordinating warehouse reception and loading schedules.
Conducting spot consultations, contributing to new transport contract negotiations, and designing optimal transport plans.
Organizing logistics, ensuring stock reliability, and coordinating order and transport schedules.
Conducting spot consultations and contributing to the negotiation of new warehousing contracts.
Driving improvements, deploying tools with carriers, and analyzing data to optimize transport performance.

Qualifications:
A Bachelor's degree in management, commerce, logistics or a related field.
4+ years of proven experience in management, commerce or logistics
Knowledge of office automation and computer tools.
Knowledge of the elements of a supply chain and of international trade.
Effective communication with a solution-oriented approach.
Adaptable while following procedures.