Digital And Self-Service Channels Specialist At Standard Bank Group

Job Description
The role holder will be tasked to provide first level user support across all IT Applications at both Branch and Head Office levels. In addition the Applications Support Specialists will monitor performance of IT Applications and escalate high impact issues to the Manager Digital Payments & Self Service Channels.

Qualifications
Minimum Qualifications
Type of Qualification:First Degree
Field of Study:Information Technology, Computer Science, Electrical Engineering

Other qualification
Technology Certification i.e. ITIL, Cloud, Linux, Database would be an added advantage

Experience Required
Delivery Enablement
Technology
2-3 years
Systems Development
Digital Channels Support i.e. Card Switch, ATMs, Mobile and Online Banking
Database Administration e.g. Oracle, MS SQL, MySQL
Systems Analysis

Additional Information
Behavioral Competencies:
Articulating Information
Checking Details
Developing Expertise
Documenting Facts
Following Procedures

Technical Competencies:
IT Knowledge
IT Risk Management
IT Systems
Promote Good Governance, Risk & Control
Quality Assurance