Digital Health Community Manager At Savannah Informatics

Key Responsibilities
Develop and implement strategies to grow and engage various digital health communities within Kenya
Manage and moderate online community platforms (e.g., forums, social media, webinars) and facilitate meaningful conversations.
Organize and host virtual and in-person events, workshops, and meetups to foster collaboration and knowledge exchange within the community.
Work closely with the marketing, product, and customer success teams to ensure that community feedback is incorporated into product development and company strategy.
Create, curate, and distribute content (blog posts, newsletters, case studies, etc.) relevant to the digital health community.
Collaborate with partners, influencers, and thought leaders to expand the organization and its client's reach within the digital health space.
Establish a private sector engagement framework.
Conduct stakeholder mapping and engagement to identify key players in the digital health ecosystem.
Launch and expand collaborative projects to foster innovation and partnerships.
Evaluate and institutionalize successful collaborations for long-term impact.
Monitor and report on community performance and engagement metrics, providing insights for continuous improvement.
Support customers and stakeholders in implementing digital health solutions by providing relevant resources, training, and support.
Stay up-to-date with trends and innovations in digital health, community management, and online engagement strategies.

Qualifications
Bachelor's degree in a relevant field (e.g., Public Health, Communications, Information Technology, or a related discipline).
Exceptional academic track record from both high school and university
Proven experience in community management, digital marketing, or customer engagement, ideally within the health or technology sectors.
Strong communication skills (written and verbal), with the ability to tailor messages to different audiences.
Knowledge of digital health, e-Health solutions, or healthcare systems is a plus.
Experience in organizing and hosting events, both virtual and in-person.
Familiarity with social media platforms, online community tools, and content management systems.
Ability to work collaboratively with cross-functional teams and build strong relationships with community members.
Excellent organizational skills and attention to detail.
Analytical mindset with experience tracking and reporting on community engagement metrics.
Passion for improving healthcare through technology and a commitment to community development.