REF: KICC/do/2024
Duties and responsibilities
Initiate the development and review of Operations guidelines.
Coordinate the implementation of the Operations guidelines.
Identify, prioritize and coordinate the Corporation's operations projects.
Develop long term and short term Plans for various operations programs/projects, and achieved agreed target in line with the Corporations Strategic Plan.
Provide capacity building in the operations areas in line with the KICC'S Knowledge and Talent Management Strategies.
Support various divisional and departmental interfaces to improve overall Corporation performance efficiency as a Market-led organization.
Initiate interventions aimed at refurbishing and modernizing the KICC in terms of room, layout/floor plans as per client's requirements.
Ensure that the Convention as an Asset is maintained.
Ensure optimal utilization of the facility.
Ensure proper safety measures are put in place at the Convention Centre.
Ensure preservation of architectural heritage at the Convention Centre.
Ensuring customer satisfaction for business events clients.
Person Specifications
For appointment to this grade, the Officer must possess:-
Masters Degree in Hospitality Management or any other equivalent qualifications from a recognized institution.
Bachelors Degree in Hospitality Management or any other equivalent qualifications from a recognized institution.
Have ten (10) years cumulative relevant work experience, five (5) of which should have been at managerial level in a reputable institution.
Certificate in leadership course not lasting less than four (4) weeks from a recognized institution.
Professional qualification and membership to a professional body where applicable.
Certificate in Management Course lasting not less than four (4) weeks from a recognized institution.
Proficiency in computer application.
Fulfill the requirements of Chapter Six of the Constitution.