Duties and responsibilities
Build a strong team of commission-based sales agents by recruiting, training, motivating and mentoring them for success.
Develop clear sales strategies for the team and help develop lead-generation initiatives.
Support and train the sales agents in their pitching to customer groups, e.g. chamas.
Manage the sales agents inventory and resolve audit recommendations as per the sales inventory policy.
To follow up on payment with customers who are behind with loan repayment.
Monitor the progress of agents daily to ensure that they are actively selling and provide support where needed.
Provide regular reports on your sales initiatives to the Area Sales Manager.
Identify the sales team's training needs and work with the company's Sales Training Team to schedule new programs.
Liaise with local Shop Administrator to ensure that the Field Agents are provided adequate stock on a timely basis.
Monitor market trends, including customer behaviour and competitor activities, and share your insights frequently with management.
Academic Qualification & Work Experience
A diploma or degree in an academic field is an added advantage.
Five years or more experience in related sales field or micro-finance.
Experience working in rural areas is a requirement.
Experience in recruitment and managing commission-based sales agents. Strong leadership abilities and outstanding interpersonal skills. Ability to think and plan strategically, plan, manage, and act to achieve set outcomes. Ability to work under deadline pressure and meet targets.
A diploma or degree in an academic field is an added advantage.
Personal Attributes
Excellence in team building and motivational skills.
Excellence in planning and organizational skills.
Good written and oral communication skills.
A customer-centric attitude.