Front Office Receptionist / Customer Service At City Health Hospital

Responsibilities:Greet patients and visitors with warmth and professionalismAnswer incoming calls and direct them to the appropriate department or individualSchedule appointments and maintain accurate appointment recordsVerify patient information and insurance detailsAssist with patient registration and check-in proceduresProvide information about hospital services, policies, and proceduresMaintain cleanliness and organization of the front desk areaAssist with administrative tasks such as filing, scanning, and data entryQualifications:Minimum of 2 years of experience as a Front Office Receptionist / Customer Service, preferably in a healthcare settingHave a personable personalityHave a professional appearance and demeanorDiploma or equivalent qualification in Front Office operations or related studies from a reputable institutionExcellent verbal and written communication skillsStrong interpersonal skills and customer service orientationProficiency in computer applications such as Microsoft Office SuiteAbility to multitask and prioritize tasks in a fast-paced environmentKnowledge of medical terminology and procedures is an advantageAbility to make sales