Ground Operations Warehouse Agent At Dhl

Overall, Role Purpose
Effective sorting and processing of outbound and inbound shipments at the service centre with respect to service standards, productivity and operating procedures/Global SOP. Can be deployed on route to perform courier roles if and when a business need arises.

KeyResponsibilities:
Reweigh of Outbound (OB) shipments
Sort and bag Out-Bound shipments as per the Standard Operations bagging guide.
Sort In-bond (IB) shipments as per the courier routes/loops plan.
Sort & process 3rd party onforwarding of Inbound shipments.
Inspect & process Out-Bound shipments from 3rdparty agents.
Process all Out-Bound shipments in a timeous manner to ensure they catch correct/targeted flights.
Ensure all shipments in the SVC warehouse are correctly scanned for visibility to the network.
CIA paperwork imaging for all WPX Out-Bound shipments
Housekeeping, DHL 5s approach in thewarehouse.
Proactive reporting of any faults on Operations systems or equipment to ensure Operations are not impacted.
Punctuality and effective pre-shift planning.
End of shift reports and handover.
Execute any other responsibility assigned by Service Centre Operations Supervisor or Service Centre Operations Manager.
Observe Safe Work Practice (SWP)
100% compliance to Global(SOP), Standard operating procedures and policies.

Skills / Qualifications
Software skills (Word, Excel, PowerPoint, etc.)
Communication skills (English), spoken and written.
Excellent interpersonal skills
Flexible and ability to adapt to change in a positive manner.