Strategic Leadership:
Define the vision and strategy for core money transfer services.
Identify opportunities for market differentiation and value addition across domestic, regional, and international money movement channels.
Foster partnerships with mobile money providers, domestic and regional switches, and remittance networks.
Product Lifecycle Management:
Oversee product development from ideation to delivery.
Ensure market research informs product design and customer needs.
Collaborate with technology and commercial teams to deliver seamless, scalable solutions.
Compliance and Regulatory Alignment:
Ensure adherence to domestic and international remittance standards.
Align products with cross-border regulations, KYC/AML, and risk frameworks.
Engage with regulatory bodies and industry stakeholders to stay updated on compliance requirements.
Innovation and Technology:
Drive digital innovation in money transfers, including mobile and online remittances.
Integrate with emerging payment technologies and platforms.
Optimize backend settlement and reconciliation processes for efficiency.
Customer-Centric Solutions:
Ensure transfer services are intuitive, fast, and secure for end-users.
Focus on lowering transaction costs while improving service reliability.
Regularly analyse customer feedback to enhance the product.
Collaboration & Team Leadership:
Build strong relationships with cross-functional teams, including IT, operations, compliance, and marketing.
Lead and mentor a team of product managers, ensuring continuous learning and excellence.
Qualifications:
Education:
Bachelor's degree in Business, Computer Science, Information Technology, or a related field.
Advanced degree (MBA or equivalent) is a plus.
Industry training on money transfer standards and regulations is a plus.
Experience:
8+ years of experience in product management, with a strong focus on banking products and payment systems.
Proven expertise on bank transacting channels and deep knowledge of SWIFT standards
Strong background in payment technologies, including POS, mobile payments, and real-time payments.