Head Of Debt Reconciliation At Cic Insurance

PURPOSE:
Responsible for ensuring CIC account receivable are reconciled and signed off with the respective intermediaries and clients.
PRIMARY RESPONSIBILITIES:
Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum.
Monitoring debtor balances to ensure a reduction in debtor's DSO; Ensuring credit and collection policies and procedures are followed within your team.
Clients and intermediary visitation, calls and emails chasing from debtors.
Liaise with sales Managers regarding overdue/disputed accounts
Disputes review on a weekly basis with escalation to GCFO as appropriate.
Dealing with overdue accounts that have gone into dormant including liaising with third party recovery agencies.
Liaison with underwriting and claims department for closure of reconciling items
Resolution of recon items and ensure closure
Monthly sign –off of the intermediary balances with the respective debtors
Preparation of debt reconciliation monthly reports to be table to credit control strategy committee.
Responding to relevant client and intermediary's enquiries; Processing and reconciliation of invoices; Checking and posting of receipts to accounting systems.

Academic, Professional and Technical Competencies Required:
Essential Knowledge/Skills and Experience Required:
Minimum of 5 years' relevant experience.
Desirable Knowledge/Skills and Experience Required:
Strong knowledge of debt management, collections, reconciliation.
Excellent communication and presentation skills
Problem solving skills
Excellent interpersonal skills
Good analytical skills