About the Role:
The Head of Logistics Operations - Electric is responsible for overseeing and optimizing logistics operations across the electric business unit, focusing on last-mile logistics enablement. This role includes coordinating outbound and reverse logistics, managing delivery efficiency, and supervising 3PL (Third-Party Logistics) partnerships to ensure seamless stoves delivery to customers. The position plays a critical role in ensuring cost-effective, timely delivery and high service quality for all our electric business unit customers.
Duties and Responsibilities:
Logistics Coordination:
Manage and oversee outbound logistics to ensure timely and efficient delivery of products.
Coordinate with drivers and fleet managers to maintain smooth delivery processes.
Reverse Logistics Management:
Develop and implement strategies for managing reverse logistics, including repossessions, returns and repairs.
Ensure proper handling, storage, and reallocation of returned products.
Delivery Efficiency:
Monitor and improve delivery KPIs to ensure consistent efficiency.
Identify bottlenecks in the supply chain and implement solutions to address them.
3PL Partner Management:
Collaborate with external logistics providers to optimize operations.
Negotiate and manage contracts with third-party logistics partners.
Operational Oversight:
Align logistics strategies with overall company goals and ensure adherence to SOPs.
Monitor and report on logistics costs, identifying areas for cost reduction.
Compliance and Safety:
Ensure all logistics activities comply with local regulations and company policies.
Develop and maintain safety protocols to minimize risks in logistics operations.
Team Leadership:
Lead and mentor the logistics team to build a high-performing unit.
Foster a culture of accountability, collaboration, and innovation.
Skills and Experience:
Proven Experience:
A minimum of 5 years of experience in logistics or supply chain management, with demonstrated success in overseeing and optimizing logistics operations.
Industry Knowledge:
Comprehensive understanding of logistics best practices, emerging trends, and technologies within the electric or renewable energy sector.
Communication Skills:
Strong verbal and written communication skills, with the ability to effectively liaise with stakeholders, negotiate with partners, and provide clear direction to teams.
Leadership Skills:
Exceptional leadership capabilities with a proven track record of managing and developing high-performing teams in logistics or supply chain roles.
Project Management:
Advanced project management skills, including planning, execution, and performance measurement of logistics and supply chain initiatives.
Collaboration:
Ability to collaborate with internal and external stakeholders, including third-party logistics (3PL) providers, to ensure seamless supply chain operations.
Analytical Skills:
Proficiency in analyzing logistics data and KPIs to identify areas for improvement and optimize operations.
Software Proficiency:
Experience with logistics management tools and software to streamline operations and reporting.
Regulatory Knowledge:
Familiarity with local and international logistics regulations, standards, and compliance requirements.
Negotiation Skills:
Strong negotiation abilities to manage contracts and partnerships with third-party logistics providers.
Environmental Awareness:
Knowledge of sustainable logistics practices and a commitment to implementing eco-friendly supply chain strategies.
Technical Knowledge:
Understanding of reverse logistics and repair/refurbishment processes in the electric product sector.