Responsibilities
Meet or exceed the sales revenue target set by the company.
Ensure continuous sales growth for the team and each individual member of the offline sales team.
Set individual sales plans for each team member monthly and provide comprehensive support to help them achieve these goals.
Identify potential car clients and the decision-makers within the car industry; research and build relationships with them.
On a monthly basis, accompany each field sales agents to the field monitor how they pitch and identify areas that need improvement.
Assist offline sales agents in closing deals on-site: from lead generation and exploring new markets to closing deals.
Identify the most common problems faced by offline agents and create a plan to solve them.
Develop individual improvement plans for underperforming team agents.
Monitor workflow: conduct calls or geolocation checks in real time at least twice a week to assess the performance of offline sales agents.
Requirements & Skills
Bachelor's degree in a relevant field.
At least 4 years of relevant experience as a Head of Sales/Team Lead or similar.
Established professional relationships with car dealers and motor vehicle importers in Kenya.
Strong sales background.
Hands-on experience in training and coaching sales teams.
Strong analytical skills.
Familiarity with MS Office and Google Workspace.
Exceptional communication, leadership, and adaptability skills.
Minimum Qualification Requirements
Performance Metrics (KPIs)
Achieving monthly sales targets with monthly growth set by the company (overall team target and individual targets of each team member).
Weekly sales reports are filled out and presented to the Executive Team.
Constantly attracting new customers to the platform, at least 10 per month. - Systematic market outreach with agents who have low performance and with newbies.
Holding weekly meetings with the team to discuss performance results.
Conducting 1-1 meetings with team members who do not meet KPIs or are at a low level of productivity to identify problems and create an individual development plan with clear deadlines.
Expanding the number of team agents in Kenya's largest cities, such as Mombasa and Nakuru (each market should have at least 1 effective agent, 100% achievement of the target).
Minimum Experience
4 years