About the Job:
This role will provide a robust support system to offer real time counseling and wellbeing support services and advice to all staff.
Key Responsibilities:
Assist and support provision of a safe outlet and relief to staff through counselling in order to enhance their productivity.
Provision of resilience counselling, support to staff,planning and facilitating group counseling processes.
Psychologically empower staff in an effort to manage stress and burnout.
Assist in the provision of continuous psychological assessments and identify areas of support required.
Supporting the Wellbeing Manager and the training team to develop curriculum for personal development and wellness programmes.
Assist to identify any trends from counseling sessions and advise the Wellbeing Manager on strategies to manage and enhance employee wellness.
Supporting the Wellbeing Manager to schedule and plan for counseling and wellbeing sessions and develop periodic reports.
Ensure that all documentation is completed in a timely and professional manner
Ensure that all work with clients is confidential and that ethical practices are observed at all times
Any other duties as may be assigned from time to time
Minimum Qualifications:
Bachelor degree in Psychology, Counseling or a related field.
Excellent interpersonal and communication skills, with the ability to maintain neutrality, impartiality and confidentiality in all aspects of work undertaken.
Good report writing and observational skills.
Ability to handle issues with empathy .
Excellent skills in organization, attention to detail and time management (including the ability to
meet deadlines)
Ability to communicate effectively with people from diverse backgrounds and cultures.
Demonstrated flexibility to adapt to changing requirements and needs and willingness to work across different shifts
Preferred Qualifications:
At least 3-4 years' experience in providing trauma and workplace counselling.
Masters in Psychology, Counselling or a related field
Member of KCPA or other recognized accredited body for counselors.