We are seeking an experienced Hotel Housekeeping Supervisor to oversee the housekeeping staff in our hotel. The successful candidate will be responsible for ensuring that guest rooms and public areas are clean, comfortable, and well-maintained, and that housekeeping staff are performing their duties efficiently and effectively. The Housekeeping Supervisor will also be responsible for managing inventory, training staff, and ensuring that health and safety procedures are followed at all times.
Key Responsibilities
Assign tasks to housekeeping staff and ensure that they are completed on time.
Check the work of housekeeping staff to ensure that it meets the hotel's standards of cleanliness and hygiene.
Train new housekeeping staff and provide ongoing training to existing staff.
Manage inventory of cleaning supplies, linens, and other housekeeping equipment.
Create work schedules for housekeeping staff and ensure that staffing levels are appropriate for the hotel's needs.
Ensure that guest rooms are clean and comfortable, and that guest complaints are handled promptly and effectively.
Ensure that housekeeping staff are trained in health and safety procedures and that they are adhering to them at all times.
Report any maintenance issues to the appropriate department.
Conduct performance evaluations of housekeeping staff.
Other duties as assigned by the General Manager.
Qualifications
High school diploma or equivalent required; bachelor's degree in Hospitality Management or related field preferred.
Minimum of 3 years of experience in hotel housekeeping, with at least 1 year of experience in a supervisory role.
Strong communication and interpersonal skills.
Ability to work well under pressure and handle multiple tasks simultaneously.
Excellent organizational and time-management skills.
Detail-oriented with a strong focus on quality.
Familiarity with hotel housekeeping procedures and practices.
Knowledge of health and safety procedures in the hospitality industry.