Human Resources Administration
Assist in recruitment processes, including job postings, interviews, and onboarding of new staff.
Maintain and update employee records, including attendance, leave applications, and personal files.
Coordinate staff performance evaluations and probation reviews.
Prepare employment contracts and manage staff documentation.
Handle payroll inputs, benefits administration, and staff welfare.
Manage leave schedules to ensure proper staffing levels.
Ensure compliance with employment laws and school policies.
Assist in organizing staff meetings, training, and team-building activities.
Customer Service
Serve as the primary point of contact for parents, students, and visitors at the front desk.
Handle inquiries via phone, email, or in person, providing accurate information and assistance.
Manage student admission processes, including enrollment documentation and follow-ups.
Address complaints and escalate issues to the relevant department for resolution.
Maintain positive communication with parents to ensure satisfaction and retention.
Coordinate school events, meetings, and parent-teacher conferences.
Support communication by managing notices, newsletters, and other forms of correspondence.
Administrative Support
Maintain office supplies and ensure the smooth running of the office.
Coordinate logistics for meetings, including scheduling, venue arrangements, and minute-taking.
Handle filing, data entry, and other general administrative duties.
Assist with the preparation of reports, memos, and presentations.
KEY REQUIREMENT SKILLS AND QUALIFICATION
Diploma or Degree in Human Resources, Business Administration, or a related field.
2-4 years of experience in a similar role, preferably in a school or educational setting.
Strong communication and interpersonal skills.
Ability to multitask and prioritize tasks efficiently.
Proficient in Microsoft Office Suite and HR software.
Knowledge of employment laws and HR practices.
Customer-focused with problem-solving abilities.
Good organizational and time management skills.