This role reports to the Head of HR & Admin and is based in Nairobi. This position offers an excellent opportunity to an HR professional who has zeal in promoting employee experience and creating a conducive work environment for employees to perform.
The role holder leads the administration function in HR by driving employee engagement initiatives and coordinating all administrative activities to enhance the welfare of employees within HACO.
Duties and Responsibilities
Plan and implement employee's engagement projects and initiatives.
Draft policies and procedures that promote gender diversity, equity, inclusivity, and respect for all employees to foster a conducive work environment.
Act as the first point of contact for internal and external customers by overseeing all HR Administration tasks and projects.
Conduct regular engagement surveys to determine employee engagement levels, collect employee feedback and implement the recommendations.
Timely resolution of user issues relating to self-service HR system by ensuring that all queries receive a response within expected timescales and complex issues are escalated as appropriate.
Organize and manage employee events, such as MD barazas, departmental meetings and team-building activities, to strengthen interpersonal relationships and team cohesion.
Monitor the performance of employees in the function by conducting regular performance reviews and taking appropriate action to ensure all employee KPIs are aligned to business goals.
Timely sharing of HR related communication to staff.
Day-to-day management of staff canteen, company visitors and coordination of other administration related responsibilities.
Maintaining an accurate and efficient HR database with employee information and necessary documentation, including administering new employees and making necessary changes to the system and employee file.
Conduct regular audits and assessments of the operations function to identify areas of non-compliance, mitigate risks, and implement corrective actions.
Proactively initiate process improvement within the business to achieve operational excellence through the review and initiation of relevant HR policies and programs.
Any other assigned tasks and projects.
The Person
Minimum of a Degree in Human Resource Management, Business Administration, or a related field.
Minimum of 5 years' experience in HR Administration in a fasted paced environment.
Must be a Certified Human Resource Professional (CHRP).
An active member of the Institute of Human Resource Professionals (IHRM)
Experience in employee communications and engagement desirable
Must be a people person with exceptional interpersonal skills.
Proven working experience with HR Information Systems.
Strong understanding of labour laws and regulations.
Advanced organizational and coordination skills