Purpose of Role
The Integrated Business Planning Lead is responsible for leading and driving a collaborative and efficient monthly Sales and Operations Planning (S&OP) process. This role is responsible for running on a weekly and monthly basis S&OE and S&OP meetings to align a consensus plan with Sales, Marketing and Finance. It is also responsible for managing any overlays to the baseline volume driven by new product introductions, promotions, price increases and any other commercial activity that may affect demand.
This role will own the end-to-end S&OP process for its market and is accountable for the forecast accuracy performance to achieve agreed upon targets.
The role needs to ensure a balance on all aspects and trade-offs of supply, including managing inventory levels and minimizing out of stocks, whilst delivering a responsive supply chain that fulfils Sales forecasts accurately.
Top Accountabilities
Facilitate the S&OP process in the Market.
Lead the generation, alignment and consensus of the 24-month rolling demand plan on SKU/depot level in weekly and monthly buckets in support of the S&OP process.
Lead the Demand Review step of the S&OP process with the Marketing, Supply, Finance and Commercial teams.
Facilitate Demand Control process including weekly meetings for quicker decision making in the short term.
Facilitate delivery of inputs to the S&OP process to ensure quality inputs are received.
Challenge the AOP projected growth assumptions based on historical trends where necessary.
Collaborate with the COE Demand Planners, local Innovation and Commercial teams on volume and size assumptions, shipment timings and cannibalization projections for all new product introductions.
Fully drives demand and supply integration and continuously drives alignment to one plan.
Work closely with Finance Manager to ensure volume is translated into value for S&OP process.
Generate 18-month Consensus Demand Plan (volume)
Analyze & manage volume assumptions, taking into account all relevant factors, both internal and external
Communicate critical forecast changes and supply constraints to stakeholders in the Supply Chain, Sales and Finance teams, as well as the CoE
Collaborate with CoE Demand Planners to conduct root cause analysis to identify drivers of forecast error and work together to take the necessary corrective action to drive continuous improvement in forecast accuracy and bias performance.
Ensure scenario planning for significant events in market (duty changes, customer activities, economic conditions changes, etc.
Qualifications and Experience Required
Skills and Capabilities
Good knowledge, management, and coordination of S&OP process
Excellent analytical, organizational, and decision-making skills.
Strong influencing and stakeholder engagement skills; able to manage multiply stakeholders across functions and geographies.
Ability to challenge senior stakeholders and manage tension in S&OP conversations.
Exceptional communication skills – verbal, written and presentation.
Detailed understanding of end-to-end supply chain operational processes within Diageo e.g. IBP, S&OP, DRP, MPS, inventory, conversion, logistics and customer service.
Proficient in MS applications e.g. Excel, Word, PowerPoint, Access, Outlook
Previous experience working with SAP APO is preferred; however, experience with similar planning tools will be considered.
Experience
+5 years in Supply Chain planning experience (Demand Planning, Supply Planning, Material Planning), including significant experience managing S&OP process.
Finance roles would also be considered.
Wider cross-functional experience preferable e.g. Commercial, Finance or Supply.
Prior experience leading and embedding S&OP best practice ways of working.
High degree of quantitative and analytical skills.
Qualifications
Degree or equivalent in appropriate supply chain, mathematical, engineering, or business degree.
APICS CPIM / CSCP or equivalent desirable.