About the OpportunityInkomoko Kenya Investment Officer is responsible for the items below:ResponsibilitiesDUE DILIGENCE and INVESTMENT PREPARATION (60%)Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products. Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account. Prepares and executes investment contracts and arrange for disbursement of investment in kind. Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc. Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings. Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs' stories are posted on the Kiva platform for fundraising with all correct information. PORTFOLIO MANAGEMENT (20%)Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring. Maintain both delinquency and default rates below set rates during yearly goal setting, Track information about borrowers and communicate effectively with key stakeholders about client status. Actively participate as a key staff in the weekly Portfolio Review Meeting. Maintain a tracking system of borrower payments and contact information. Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions. Interact with government leaders, court systems and others for follow up on lack of payments. Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling. Other duties as assigned by supervisor INVESTMENT MANAGEMENT SYSTEM (20%)Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)Maintain and demonstrate proficiency with investment software applicationsWork with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance Assist with system parameters and design to meet the needs of multiple departments. Manage user security accessEnsure proper segregation of duties, develop and maintain work flows for all stages of investment Advise the Management team how to automate key lending processesSupervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment fundsEnsure lending team is provided with updates and procedural changesParticipates in the review and recommendations of operational systems and proceduresSuccessfully interact with lending staff to improve accuracy and efficiencies of Investment management system Prepare related reports and administer the systemOther duties as assigned by supervisor.Minimum QualificationsInvestment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:University degree in Finance or other related field.2+ years of work experience in relevant or applicable field,Must speak fluent English and Swahili. Experience in Islamic lending and practice is an added advantage,Strong financial and accounting skills; familiarity with business financial policies in Kakuma.Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred,Prior experience dealing with customers/debt,Prior experience in a lending environment,Experience providing business advice to entrepreneurs,Prior experience in Investment management system software, Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,Experience in managing difficult clients and reaching positive outcomes,Very strong attention to details and good follow through,Comfort with the civil court system, and previous experience in litigation preferred,Unrelenting perseverance, personal integrity, and critical thinking skills,Must be able to legally work in Kenya.
