It Help Desk/Systems Support At Lions Sightfirst Eye Hospital

Key Responsibilities:
Proactive assessment of user needs in terms of software and applications
and installation of the same on computers for all relevant users Ensuring all work is carried out and documented in accordance with
required standards, methods and procedures
Maintain and troubleshoot all network and computer related issues Log and resolve ICT support issues promptly.
Ensure compliance with software licensing and updates. Maintain inventory & schedule preventive maintenance.

QUALIFICATIONS, KNOWLEDGE, AND SKILLS
A degree in Information Technology or Diploma in Information Technology with at least 3 Years relevant experience
Proficiency in the use of ICT particularly in development of web-based solutions, maintenance and working with databases.
Excellent knowledge of Microsoft Office applications and ERP systems.
Experience in the Windows Server and Linux Server Administration Experience in networking, software& hardware maintenance

Key Attributes:
Honest, proactive, and analytical.