Reports To: Line Manager
Reed Africa Consulting is seeking motivated and dynamic individuals to join our team as Junior Sales Associates. These positions are ideal for individuals passionate about driving business growth and building strong relationships with clients in the Retail Finance and Supplier Finance sectors.
Key Responsibilities:
Business Development
Pitch to SMEs and dealers under the Retail Finance/Supplier Finance programs supported by our Anchor clients.
On-board new spokes under the Distributor Finance and Supplier Finance programs, including coordination with the operations team for SME limit setups.
Provide on-the-ground support and escalation during the post and onboarding processes.
Build and maintain relationships with decision-makers within the client base and proactively manage the onboarding relationship.
Collaborate with the Front Office and clients, as necessary, to collect all necessary supporting evidence for KYC due diligence.
Leverage in-house technology to record and maintain client information.
Work closely with the onboarding operations team to ensure pre- and post-account setups are completed accurately and timely.
Client Engagement & Process Management
Engage clients throughout the entire process, ensuring a seamless experience.
Drive the execution of processes, collaborating with stakeholders to deliver excellent client service and accelerate transactions, whether simple or complex.
Adhere to first-time-right principles to ensure accuracy and efficiency.
Provide insights and suggestions for process improvements, identifying opportunities for streamlining and automation.
Ensure compliance with all regulatory and internal requirements, including CRB checks, for clients to be ready to trade.
Undertake ad-hoc duties as delegated by the Line Manager.
Risk Management & Governance
Demonstrate awareness and understanding of the regulatory framework within which the company operates.
Comply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk team and Line Manager.
Proactively manage risks, establish and monitor controls to improve the overall risk management and operating framework.
Ensure compliance with internal policies, credit policies, external policies, and statutory requirements.
Conduct periodic self-assessments on key controls to ensure the adequacy and functionality of existing controls.
Identify, escalate, and resolve significant issues or errors to the team leader.
Regulatory & Business Conduct
Display exemplary conduct in line with the Company\'s Valued Behaviors and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including understanding and complying with all applicable laws, regulations, and company policies.
Achieve outcomes aligned with the company\'s Conduct Principles, particularly in Financial Crime Prevention and fostering the Right Environment.
Collaboratively identify, escalate, mitigate, and resolve any compliance, conduct, or risk-related matters.
Qualifications & Requirements:
A minimum of a Diploma or Bachelor's degree in Business, Finance, or a related field.
2 years of experience as a financial Sales Associate
Previous experience in sales, particularly in retail or supplier finance, is an added advantage.
Strong communication, interpersonal, and relationship-building skills.
Ability to work in a fast-paced environment and handle multiple responsibilities simultaneously.
Proficiency in using technology and CRM systems to maintain client records.
A proactive and results-driven approach with a passion for delivering excellent client service.
Awareness of the regulatory landscape and compliance standards in financial services.