Title: Knowledge Management Associate Program: Kenya Feed the Future Local Food SystemsReports to: Sr. Communications & Knowledge Management Manager Location and Travels: NairobiGrade: 5About TechnoServe is a leader in harnessing the power of the private sector to help people lift themselves out of poverty.
A non-profit organization operating in 29 countries, we work with enterprising men and women in the developing world to build competitive farms, businesses, and industries.
We have helped millions create lasting prosperity for their families and communities by linking people to information, capital, and markets.Founded over 50 years ago, TechnoServe has been named the by the Impact Matters charity ratings agency.TechnoServe believes achieving prosperity requires full and free participation from women and girls.
Our Gender Policy and our commitment to programmatic excellence requires that we involve, empower, and benefit both women and men, both at the level of our beneficiaries and our staff.By joining our team, you will benefit from a respectful working environment of women and men who believe in each other's professional development.Program OverviewThe USAID-funded Kenya Feed the Future Local Food Systems (LFS) activity aims to foster an inclusive, locally-led food system premised on profitable and diversified farms and agri-food businesses that are resilient to shocks and deliver safe, affordable, and nutritious food to low-income consumers year-round.
In collaboration with local actors, LFS will identify and address the root causes of inefficiencies within the food system, testing and scaling innovative solutions.Central to this approach is leveraging key food system nodes, such as food processors and first- and last-mile service networks, to enhance the production and flow of nutritious food to underserved populations.
In addition, the activity will increase economic opportunities for women and youth, encouraging market actors to adopt gender- and youth-responsive business practices that challenge existing norms and empower marginalized individuals.
The activity will implement solutions including: Improving the resilience of vulnerable populationsBuilding the capacity of food system enterprisesCatalyzing investment into local agricultural market systemsEstablishing strong and transparent relationships between food system actorsImproving the availability and affordability of nutritious food products, especially for women and childrenExpanding employment and entrepreneurship opportunities, especially for youth and women The Role:The Kenya Feed the Future Local Food Systems project requires a highly motivated Knowledge Management Associate (KMA) to join its Communications team to help develop, coordinate, and support the project's Knowledge Management (KM) Strategy and procedures, and advance its efforts to share stories and evidence-based learning from project interventions.
In this capacity, the Knowledge Management Associate will contribute to establishing systems for gathering, reporting, disseminating, and documenting FTF LFS project performance and learning.This position provides a unique opportunity for someone who is interested in how technology can help advance dissemination, learning, and networking.
Primary duties and responsibilities: Support the project in developing a Knowledge Management Strategy for FTF LFS and ensure its alignment with project goals and objectives.Develop and manage innovative and cost-effective online and offline Knowledge Management tools and systems to consolidate, compile, and disseminate information and knowledge generated by FTF LFS and its partners.Coordinate, plan, and support periodic web-based meetings (webinars).Maintain web-based databases; edit and revise google shared drive page layouts; organize and archive FTF LFS documents.Support the preparation of high-quality project reports and documentation.Serve as the project's focal point for managing information requests.Keep abreast of development in the tools, trends, and practices in knowledge management to strengthen the capacity of FTF LFS and its partners in Knowledge Management.Work closely with key partners to create networks and communities of practice for knowledge management and knowledge sharing.Support the Project Management Information System and initiate a Learning and Knowledge Management Hub for the project.Support the communication of key messages, success stories, best practices, and lessons learned.Support development and dissemination of information to familiarize target audiences with the project's activities and learning.Collect and analyze data and results, and evaluate progress in support of the project's Collaboration, Learning, and Adapting (CLA) plan.Consult with different thematic teams on Google Drive based on content management needs and assist with document library customization and maintenance.Support in monitoring trends and tracking engagements on the program's digital channels (social media, website, reports) and analyzing relevant communications data and insights to inform work plans, content curation and quality assurance.Carry out additional tasks as requested.
Technical & Behavioral competences: Sound analytical skillsHonesty and professional integrityAbility to work in challenging environments and deliver on tight timelinesExcellent interpersonal, networking, negotiation, and facilitation skillsAbility to take initiative and work independentlyWillingness to be able to travel for extended periods within Kenya.
Academic and Professional Qualifications: Degree in Information Science, Knowledge Management Science, Communications, Social Sciences, Public Policy Communications, or related field.Must have experience and excellent skills with google platformsMust have experience with program management systems such as Trello.At least 3 years' experience in knowledge management, learning and/or communications and knowledge management tasks for development projects.Advanced competency in working in a web-based environment.Strong familiarity with social media tools and online social networking.Self-motivated with an ability to juggle multiple priorities, handle assignments independently, and work under tight deadlinesStrong in written and spoken English.Strong communication and interpersonal skillsExcellent skills in MS Word, Excel, Outlook, and PowerPoint required.IT, Photography and videography skills will be an added advantage.Familiarity with USAID rules and regulations required.
Technical & Behavioral Competences: Sound analytical skillsHonesty and professional integrityAbility to work in challenging environments and deliver on tight timelinesExcellent interpersonal, networking, negotiation, and facilitation skillsAbility to take initiative and work independentlyWillingness to be able to travel for extended periods within Kenya.
Additional notes:We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.With our commitment to diversity, we are proud to be an equal opportunity employer and and do not discriminate based on gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability, and all other protected classes.We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.