Accountability: Strategy and Leadership - 60%
Build and develop high performing team through driving high sustainable performance offering the unique solutions for the proposition in the Cluster/Region
Develop winning strategies that will help the bank penetrate the market faster and remain competitive in Region/Cluster assigned
Delivering excellence in sales and developing new leads from outside the Bank
Conduct road shows endorsed by the Shariah Advisory Board to promote Islamic Banking products
Using the existing network to maximize sales to Bank customers and maintaining a leads database
Performing to plans as agreed, to drive profitability and increase market share
Review of customer base to identify and exploit opportunities through design and implementation of new La Riba products and services
Hosting customer forums to enhance awareness about Islamic products to ensure maximum benefits are achieved.
Identifying issues and escalating appropriately.
Training and development, coaching of staff to ensure broad awareness of Islamic banking products
Accountability: Service and Customer Relationship Management - 30%
Arrange for Islamic Banking customer forums to obtain feedback on products and Services in the region/Cluster
Managing and leading customer and alliance partner relationships in the Cluster/Region
Working in close cooperation with other Business Teams, to provide a world-class La Riba offering to customer groups
Build relationships with internal stakeholders & service providers in assigned region
Research, create and follow up on a La Riba target list for potential new business.
Accountability: Products Development - 10%
Identify opportunities for new product development and enhancement in line with Emerging Markets Consumer strategy.
Guide the development of all Islamic Banking products using the appropriate Islamic Finance instrument
Ensure balance sheet and income targets are met for the Islamic Banking proposition in the Cluster/Region in your responsibility
Contribute ideas for alternative product strategies to manage the mix of Asset and Liabilities.
Monitor and provide feedback on Islamic banks' product activity, strategy and pricing
Role/Person Specification
Qualifications
Business Degree
Minimum 3 years in SME sales management experience in a bank with good appreciation of Absa' business culture, objectives, products and services.
Experience in sales and leadership
Experience in Islamic banking
Knowledge and Skills
Detailed knowledge of Absa Retail & business banking products strategy
Detailed knowledge of Muslim banking culture
Knowledge of the Islamic Banks competitor landscape & processes
Understanding of Shariah Law, Shariah Board and Shariah Audits
Knowledge of Islamic Financial instruments.