Responsibilities and Accountabilities
Receive and direct clients to the right department, or staff or provide helpful resources such as bulletins, brochures, etc; respond to some client enquiry on the next steps during health assessment and/or refer to appropriate contacts /units.
Enter, retrieve, structure and update selected information and data from various sources (e.g. office files, etc.); present results in a standard format; Dispatch files and documents to/from MHAC and designated laboratory/hospital/unit, maintaining due confidentiality.
Set up and maintain office files and reference systems according to standard procedures; provide clerical support in preparing various technical documents/lists, photocopying medical reports, labelling mail/samples, etc.
Support the medical staff as needed during physical examination, and history taking and may serve as a chaperone if required
Support the organization and administration of meetings, workshops and events (e.g. arranging for meeting rooms and other facilities. Ensure availability of office supplies and appropriate maintenance of office equipment.
Assisting in maintaining an organizing flow of applicants at every step of the health assessment process, managing crowding in waiting areas by redistributing clients to other stations when necessary.
Perform other duties as required.
Qualifications
Education
Completed High/Secondary school education with two years of relevant professional experience.
Experience
At least two years' experience in assisting IOM migration health assessment operations or as a messenger with other agencies.
Previous working experience with NGOs or international organizations will be an added advantage.
Mature individual, able to work independently, paying attention to detail and meeting deadlines.
Good computer skills, especially in Ms Office: Word, Outlook and Excel.