The Performance & Development Officer is responsible for designing, implementing, and managing performance management systems and development programs that drive employee engagement, productivity, and organizational growth. This role collaborates with department heads and employees to identify performance gaps, establish development plans, and ensure continuous improvement in individual and team performance.
Responsibilities and Duties:
Performance Management:
Develop and implement effective performance management systems.
Facilitate regular performance reviews and provide guidance on performance improvement.
Monitor and evaluate performance metrics, ensuring alignment with organizational goals.
Employee Development:
Design and execute comprehensive employee development programs.
Identify skill gaps and create targeted training initiatives.
Support career development planning and succession planning efforts.
Training and Learning:
Conduct training needs analysis and develop annual training plans.
Organize and deliver training sessions, workshops, and seminars.
Evaluate the effectiveness of training programs and make necessary adjustments.
Talent Management:
Develop and implement a fast track development program for high potential employees
Collaborate with managers to identify high-potential employees and create fast track development paths as well as succession plans.
Support the implementation of talent management strategies and initiatives.
Facilitate mentorship and coaching programs to foster employee growth.
Employee Engagement:
Develop strategies to enhance employee engagement and satisfaction.
Conduct employee surveys and focus groups to gather feedback.
Implement initiatives to improve workplace culture and employee morale.
Performance Metrics and Reporting:
Track and analyze performance data to identify trends and areas for improvement.
Prepare and present performance reports to senior management.
Use data to make informed recommendations for performance and development initiatives.
Compliance and Best Practices:
Ensure all performance and development practices comply with relevant laws and regulations.
Stay updated on industry trends and best practices in performance management and employee development.
Implement and maintain policies and procedures to support performance and development activities.
Collaboration and Communication:
Work closely with HR team members to ensure cohesive and integrated HR strategies.
Communicate performance and development plans effectively to employees and managers.
Provide support and guidance to managers on performance and development issues.
Academic and Professional Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field.
Professional HR qualification and membership to a HR body e.g. IHRM, CIPD etc. or equivalent.
Relevant Skills, Experience & Attributes
Proven 5 years experience as a Performance & Development Officer or similar role, preferably in the manufacturing industry.
Proven experience in performance management, employee development, and training.
Strong understanding of performance management systems and development methodologies.
Highly analytical, detail oriented and data driven
Excellent communication, presentation, and interpersonal skills.
Strong analytical and problem-solving abilities.
Proficiency in using performance management tools.
Proficiency with HR systems and technology to enhance Performance Management and Learning & Development processes and efficiencies.
Ability to work collaboratively with diverse teams and manage multiple projects.