The Program Coordinator will provide a range of programmatic and administrative support to the Africa Region team. Though based in Nairobi, the cross-cutting nature and reach of this position extends to engagement across all Landesa offices. Programmatic and administrative support includes (80%):
Program operations:
Providing operational and administrative support by ensuring that teams and their projects run as well-oiled machines.
Managing administrative tasks in a timely, organized, and efficient manner.
Assisting the Africa Region Director in managing portfolio operations and non-programmatic initiatives, onboarding new staff to Landesa systems, and facilitating general troubleshooting and interdepartmental coordination.
Project coordination:
Working with a host of project staff – including project managers, budget owners, and technical leads – on administrative aspects of project implementation, including tasks related to calendar and timeline management; notetaking; travel logistics; event planning and support; copyediting; newsletter and communications management; coordination of consultants, invoices, and contracts; grant and contract administration; and proposal development.
Project tasks may vary considerably depending on the needs of each program and portfolio.
Knowledge management:
Building and managing information tracking systems for the Africa Region team.
Developing and establishing technologically integrated, efficient, and streamlined systems and processes.
Ensuring that solutions are developed to address program knowledge management needs and that teams adhere to developed knowledge management systems and processes.
Managing the storage and flow of information regarding all projects in the Africa Region's portfolio, including associated financial information, grants and contract awards, sub-contractors and partner organizations, and project deliverables.
Financial backstopping
Providing financial backstopping and support to project management, activity implementation, and program operations, including developing budgets and consolidating financial information; expense reporting; tracking team billability; and document storage.
Facilitating communications between finance and program staff.
As a member of the Program Operations team, the Program Coordinator will also be responsible for (20%):
Systems change: Contributing insights to and supporting Landesa's development and implementation of systems, processes, and tools to facilitate quality and efficiency in Landesa's programmatic and operational work.
Distributed Approach: Furthering implementation of Landesa's Distributed Approach by aligning financial and operational processes and facilitating communication between regional office(s) and the United States headquarters.
Connective tissue: Serving as the Program Operations focal point and representative on the Africa Region team, the Program Coordinator will integrate Program Operations innovations into team habits and helping colleagues to adopt new technologies and processes.
Educational & Professional Requirements
A bachelor's degree or the equivalent combination of education and experience required.
Knowledge of and dedication to principles of diversity, equity, and inclusion in internal and external work.
2-3 years of experience performing administrative or coordinative work in a variable but process-intensive environment.
Experience in a non-profit, financial, or legal setting is a plus. Experience working in an international organization or across countries and cultures is preferred.
Top-notch ability in tools that enable highly effective administrative work, such as CRM Databases, Office 365, Outlook, PowerPoint, Word, and especially Excel; an enthusiasm for learning new features, tools, and systems is important. Expands comfort for learning new technologies to teaching others.
A robust understanding of budgeting principles and approaches. Experience in Adaptive Insights platform a plus.
A high level of comfort coordinating and managing information in large, complex, multi-stakeholder projects.
Comfort with coaching and teaching others how to utilize and learn new technologies or ways of doing work.